ATTORNEY USE ONLY - ROUTINE SERVICE
ROUTINE SERVICE: Includes up to three service attempts at one address when reasonable and appropriate. The first attempt is normally targeted within five business days after receipt of a complete, paid order. This timeframe applies to the first attempt only and does not guarantee successful service or completion of all attempts within five business days.
PRINTING: There is no printing charge for a document set of 50 pages or fewer. If the document set exceeds 50 pages, printing is charged at $0.20 per page for the entire document set. Applicable printing charges must be paid before the documents are released for service.
BASIC ADDRESS UPDATE: A Basic Address Update is a quick database search intended to identify the recipient's most likely current service address. It is not a Full Skip Trace Report and does not guarantee that the recipient currently resides or works at an address identified. Select the applicable service option below that includes Basic Address Update if requested.
ADDITIONAL SERVICE AT SAME ADDRESS: This option may be used only for an additional recipient or separate set of documents that can be served during the same outing as a separately submitted full priced service order at the same address.
SERVICE SCOPE: Unless specifically stated otherwise, the selected service covers one recipient at one address and up to three service attempts when reasonable and appropriate. Attempts may stop before three attempts if the address is invalid, access prevents meaningful attempts, information obtained establishes that the recipient cannot reasonably be expected to be served there, or further attempts are not reasonably expected to succeed. Service at a new or different address requires a new service fee unless otherwise agreed to in writing.
ADDITIONAL FEES: Additional recipients, addresses, printing, wait time, parking, tolls, courthouse work, mailing, government fees, special scheduling, additional attempts, or other work outside the selected service may require additional payment. Assignments requiring unusual coordination, extensive communications, unusual document handling, difficult access, special scheduling, or materially greater administrative handling may require a Special Circumstances fee of $50 for Level 1 or $100 for Level 2. We will notify you before performing additional work requiring such a fee, and the assignment may be placed on hold until required additional charges are paid.
PAYMENT, RESULTS AND CANCELLATION: Payment is for the professional services ordered and is not contingent upon successful service, recipient cooperation, acceptance of the documents, or any particular court or legal outcome. If an order is cancelled before the first service attempt, a $50 cancellation and administrative fee applies. Once a service attempt begins, the full service fee is earned and nonrefundable.
COURT DEADLINES: Court dates, hearing dates, response dates, statutes of limitation, and other deadlines supplied by the client are informational unless Freestate Investigations expressly accepts a specific completion requirement in writing.
ORDER AND PAYMENT AUTHORIZATION: By completing and submitting this order and providing payment information, you acknowledge the service selected, the amount charged, the service scope, cancellation and refund terms stated above, and Freestate Investigations' Terms of Service. You authorize Freestate Investigations to charge the payment method provided for the service selected. Any later additional charges requiring approval will be separately communicated before being charged.