ATTORNEY USE ONLY - DOCUMENT RETRIEVAL SERVICE
DOCUMENT RETRIEVAL: Use this form to request courthouse document retrieval, certified copies, or other records available for physical pickup.
SERVICE INSTRUCTIONS: Identify the exact documents requested, including the document title as shown on the docket, filing date when known, case number, and whether certified copies are required. If you want the entire available court file, clearly state ENTIRE FILE. Upload docket entries or court case search results whenever available.
RETRIEVAL FEE: Includes one courthouse or records office visit and up to 30 minutes of ordinary on site wait time. Court copying fees, certification charges, archive fees, parking, shipping, third party charges, and wait time beyond 30 minutes are additional. Rates shown are base service rates. Courthouses or records offices outside our standard service area may require an additional location based fee, which will be disclosed before the assignment proceeds.
SAME DAY: Same Day requests must normally be submitted, paid, complete, and approved by 2:00 p.m. Eastern Time. Same Day refers to our courthouse visit and does not guarantee that the requested records will be available or released that day.
EMERGENCY REQUESTS: Requests received after the normal Same Day cutoff or requiring immediate special handling must be approved by telephone and will be quoted separately.
RECORD AVAILABILITY: Whenever possible, confirm directly with the clerk or records office that the requested file is physically available at that location before ordering. A courthouse visit remains billable if we arrive and are advised that the file is archived, transferred, unavailable, destroyed, or must be ordered for later retrieval.
ADDITIONAL FEES: Court copying fees, certification fees, archive charges, shipping, parking, third party charges, additional courthouse visits, and extended wait time are separate from the retrieval fee. Unusual coordination, extensive record identification, multiple departments, difficult access, or materially greater administrative handling may require a Special Circumstances fee of $50 for Level 1 or $100 for Level 2.
PAYMENT, RESULTS AND CANCELLATION: Payment is for the courthouse or records office visit and related professional services and is not contingent upon the requested documents being available or released. If an order is cancelled before courthouse travel begins, a $50 cancellation and administrative fee applies. Once courthouse travel or the courthouse visit begins, the applicable service fee is earned and nonrefundable.
ORDER AND PAYMENT AUTHORIZATION: By completing and submitting this order and providing payment information, you acknowledge the service selected, the amount charged, the service scope, cancellation and refund terms stated above, and Freestate Investigations' Terms of Service. You authorize Freestate Investigations to charge the payment method provided for the service selected. Any later additional charges requiring approval will be separately communicated before being charged.